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Terms & Conditions

Our Privacy Policy

Your privacy on the internet is of great importance to us.

Because we gather certain types of information about our customers, we feel that you should fully understand the terms and conditions surrounding the capture and use of that information.

This privacy statement discloses what information we gather, how we use it and how to correct or change it.

IP Address

We use your IP address to help diagnose problems if they should arise on our web server and to administer our web site. Your IP address is used to help identify you and your shopping cart and to gather broad demographic information

Registration and Promotions

We use registration forms. Registration forms require users to provide us with contact information such as names and e-mail addresses. The users contact information is used to facilitate order processing for purchases in the future, as well as to contact users about new ranges, specials and other promotions we may have. Individual user information is never disclosed to third parties. Promotions require users to go through the registration process. In addition to how registration data is used above, promotions use this data to contact winners of the promotion. By emailing us users can request changes or to be removed from receiving future promotional e-mails.

Your details will be kept confidential at all times. Your information will not be shared, passed on or sold to anyone outside of our business. This information will confidentially remain with us.

By entering your email address to any part of our website, you accept to receive news updates from us. If you do not wish to receive this information, please email us to remove your email address from receiving these communications. Should subscribers and customers subsequently choose to unsubscribe from mailing lists we will provide instructions on how to unsubscribe on the appropriate website area or in said communications. On request, we will delete from our database personally identifiable information that has been submitted.

Order Forms

We use an order form for customers to purchase products. If you place an order with us, we will collect information from you, including your credit card and contact information. This information will be used by us to bill you for products. Contact information from the order form will also be used to ship orders, to contact you for customer service related issues and to send you information about our company.

Prices, Images & Packaging

All prices quoted are in Australian Dollars and are inclusive of GST.

Please note, the packaging and images on some products listed on this site may slightly vary from the product received. Some items may show as in stock however at the time of ordering may be out of stock. From time to time our suppliers are out of stock or may decide to discontinue an item, in the instance where they are out of stock delays to delivery times will occur. If an item has been discontinued by our supplier and we don't have any stock on hand, you will be offered a full refund or may swap to an available item.

FOR INTERNATIONAL CUSTOMERS ONLY (non-Australian deliveries)!

International customers to this site warrant, understand and agree to the following:

- Customers will be liable for any customs charges, duties, or tariffs for their destination country

- Customers understand that if customs impounds the goods sent from us, charges / cost of goods will not be refunded.

- Customers understand that if the goods are returned to us, the customer will be charged for shipping charges (to the customer and back to us).

Coupons

Only 1(one) Coupon Code can be used per transaction

 

For more information, don't hesitate to contact us - Click here >

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